Delivery Information

    • Free Delivery – Standard 2-3 day service
    • Optional 24 hour and 48 Hour delivery
    • Fast, same-day despatch when you order by 3pm on weekdays
    • Free no-quibble 30 day return policy
    • Track My Order – Detailed tracking on Express delivery options
    • Terms and conditions may apply

Express Delivery options:

Royal Mail 24 hour Delivery £3.99

Normally arrives next business day, tracked.

Royal Mail 48 hour Delivery £3.59

Normally arrives 2-3 business days, tracked.

Royal Mail Economy: FREE

Royal Mail’s reliable economy postal service aims to deliver within 2-3 working days including Saturdays but may take longer. We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 6pm. This economy delivery method is not available for orders that contain items with batteries or orders that have a total value that is greater than £60.*

*Please note orders for batteries and power banks may be subject to delays due to dangerous goods shipping requirements.

 

Please note:

1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, Uberfone are not responsible if this varies.

2. In exceptional circumstances we reserve the right to use alternative couriers.

3. Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.

4. When signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted.

5. If goods are returned to Uberfone because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.

6. Missing or delayed items: Please note that we will need to wait 15 days before being able to trace, replace or refund lost items.

7. All transactions will be subject to UK VAT. You are advised to place orders with a shipping destination outside of the EU using the above shipping options (which also operate within some non-EU territories e.g. Jersey & Guernsey – VAT-free zones outside of normal UK and CE trade tariffs); in doing so you agree to accept the VAT levied against your purchase.

Order Tracking

Following your purchase online, Uberfone will send you email confirmation to acknowledge your order and again when your goods have been dispatched from our warehouse. The email address used, will be the one you provided at the point of purchase or stored within your ‘My Account’ profile.

Looking to track your order?You can track your order by logging into your account here or by using our order tracking tool here.